Digital product store
Store policies
This page explains how digital products sold by Cenk Kurtoğlu are delivered and how buyers can request support or a refund. Checkout, payment processing, receipts and file delivery are handled by Gumroad.
Contact and support
For product questions or delivery problems, use the website contact form. For purchase-specific support or refund requests, reply directly to the Gumroad receipt so the transaction can be identified securely and quickly.
Digital delivery and shipping
Products listed as PDFs, ZIP files, templates or other downloads are digital goods. No physical item is shipped and there is no shipping charge. Gumroad provides access after a successful payment and sends a receipt to the buyer's checkout email address.
If the receipt or download link does not arrive, check the spam folder and confirm that the checkout email address was entered correctly. If access is still unavailable, contact support with the product name and the email address used at checkout. Do not send card details.
Refund requests
Refund requests are reviewed individually. Explain the problem by replying to the Gumroad receipt or emailing support with the product name and purchase email. Duplicate charges, failed delivery and files that materially differ from the product description will be investigated promptly.
Gumroad processes approved refunds and may also handle refunds or payment disputes under its platform rules. This policy does not limit any non-waivable consumer rights that apply to a purchase.
Before purchasing
Product pages identify the format, included material and price. Buyers should review those details and software requirements before checkout. Unless a page explicitly says otherwise, digital planners are PDFs and website templates are editable frontend source rather than hosted services or completed custom integrations.
Privacy and payments
Payment credentials are entered on Gumroad's checkout and are not collected by this website. Support messages should contain only the information needed to locate and resolve the purchase.
Last updated: August 5, 2026.